Principals of Privacy Management


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Accountability

• eConsent assists an organization in its requirement to be Accountable through the development of clear and understandable Purposes. These Purpose can then be used for the development of materials explaining an organizations privacy policies and procedures.
• eConsent provides a system to receive, manage and respond to privacy complaints and inquiries.

Identify Purposes

• eConsent provides the ability to create and track purposes and associate purposes with specific groups.
• Helps to write the purposes with preconfigured forms.
• By identifying the purposes an organization will understand what personal information is needed to fulfill their legitimate business requirements; an organizations staff and the individual to whom the personal information relates may know why and how the information is used.

Consent

• eConsent assists an organization by identifying the Purposes for personal information use and subsequently managing an individual’s consent to the Collection, Use and Disclosure for the identified Purpose.
• eConsent allows an organization to electronically receive and record an individual’s consents as well as track the method a consent was received and the location of any paper based consent form.
• eConsent maintains a history of consent status.

Limiting Collection

• eConsent provides an organization with a simple method for outlining the type of personal information it collects, and making this information available in a publicly accessible format.

Limit Use, Disclosure & Retention

• Helps to manage use and disclosure of information.
• eConsent is able to export the consent records to other information systems (HRMS, CRM etc) and identify if they have an individual’s consent to Collect, Use or Disclose their personal information.
• Tracking of 3rd parties helps to limit disclosure of data to those who need to know.

Accuracy

• eConsent does not maintain the personal data for which consent is being given, therefore, the accuracy of that data is still dependant upon other mechanisms within your organization.

Safeguards

• Standard security practices are still necessary to safeguard the personal information in whatever format it is stored.

Openness

• eConsent allows an organization to identify the person(s) responsible for addressing concerns or queries regarding the content or use of personal information.
• eConsent assists to identify and clarify its use of personal information.
• eConsent allows individuals to make informed decisions.
• eConsent assists in the identification of information disclosed to 3rd parties.

Individual Access

• eConsent assists in the explanation of how personal information is or has been used and is able to provide a list of any organizations to which it has been disclosed.
• By tracking the 3rd parties to whom personal information has been disclosed, eConsent can assist in sending any information that has been amended, where appropriate, to any third parties that have access to that information.
• Participants have on-line access to their own consent forms and consent history.
• Allows an organization to identify where any paper based consent forms are stored making retrieval easier.

Challenging Compliance

• eConsent provides a simple and easily accessible complaint procedure.
• eConsent makes it easy to track all received complaints or queries ensuring you investigate all complaints received.
• eConsent tracks the date a query or complaint is received ensuring an organization is timely in its response obligations.
• Challenges may be tracked by their various stages; i.e. Inquiry, investigation, mediation, resolution etc.